Non-Profit Support Account Manager

PICnet is seeking a Support Account Manager to help lead client support interaction on Web projects for its non-profit, association, and congressional clients. We're looking for individuals with basic exposure to the Web development process and the non-profit community, and who are eager to provide high-quality service to our proud client base. This position requires both direct account management with clients, as well as basic project management with developers and designers.

At PICnet, we provide a unique environment for non-profits to build the online presence. Our high-touch, high-quality service is what separates us from the crowd, and keeps our client list expanding. The individual who takes this position will have basic knowledge of the Web development process and stellar communication skills. Juggling multiple projects at the same time is the name of the game.

Although the position does not require a Web programming background, basic understanding of the Joomla CMS, PHP or MySQL are definitely helpful. Good mini-putt golf skills are also a plus.

And now, a few important points:

• Position will be in-house, at our DC Metro Center location (no consultants please)
• Salary commensurate with experience
• To apply, please send cover letter, including salary requirements, and resume to This email address is being protected from spam bots, you need Javascript enabled to view it . Submissions without salary requirements will not be considered.
• **IMPORTANT** In resume or cover letter, explain your past work experience in either the non-profit or public service sectors. Also, please list any content management experience you've had, particularly any you've had with Joomla.