SugarCRM 5 upgrade brings smiling faces to PICnet
Friday, February 15th, 2008
In the world of CRM systems, we’ve played with them all. Internally, we’re fans of the SugarCRM tool for a variety of reasons, none of which I’ll even try to explain here. Well, I will point out one: SugarCRM 5 finally includes an easy to use module builder (something our friends in the Salesforce.com world have had for a while now).
This is the holy grail of online CRM systems which kept organizations like PICnet in the world of offline databases like FileMaker Pro. With our internal tracking of domain names, databases, pipeline and sales, server configurations, etc, we needed something that could pool all this data into one place.

